Sales Policy
Effective Date: 24th December 2024
At SissiGlow, we aim to provide exceptional products and customer service. Our Sales Policy outlines how we handle orders, pricing, and payments on our website.
1. Product Availability
We strive to ensure the availability of the products listed on our website. However, some items may be temporarily out of stock or discontinued. In such cases, we will notify you as soon as possible and offer a refund or alternative product options.
2. Pricing and Payment
- Pricing: All product prices are listed in USD (U.S. dollars) and may change without notice. We make every effort to maintain accurate pricing, but errors may occur.
- Sales Tax: Sales tax will be applied to orders based on your shipping location.
- Payment Methods: We accept payment via major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other payment methods available during checkout.
- Payment Security: All payments are processed using SSL encryption to ensure the security of your financial information.
3. Order Confirmation
Once your order is placed, you will receive an order confirmation email. This confirms that we have received your order. However, this does not guarantee shipment. A shipping confirmation email will be sent when your order has been processed and dispatched.
4. Shipping and Delivery
- Shipping Options: We offer a range of shipping options depending on your location. Shipping costs will be calculated during checkout.
- Delivery Time: Orders are typically processed within 1-3 business days. Shipping times may vary depending on your location and the shipping method chosen.
- Tracking: Once your order ships, you will receive tracking information to monitor its progress.
5. Order Cancellations
If you wish to cancel your order, please contact us within 24 hours of placing the order. Once the order is processed or shipped, we cannot guarantee a cancellation.